Frequently Asked Questions

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General Questions

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What is Tailored Healthcare Staffing On Demand?
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Who will be my main point of contact while I work with Tailored Healthcare Staffing?
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What kinds of opportunities do you offer your providers?
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Do you work with first-time travelers?
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What health benefits do you offer?
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What health insurance plans do you offer?
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How much does your health insurance cost?
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Do I keep my insurance after my contract ends?
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What other benefits do you offer?
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Credentialing

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How long does the typical credentialing process take?
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What certification providers are acceptable?
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What are the most important things to get done first on the Credentialing list?
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Will I be reimbursed when I pay for certifications?
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What items can I utilize from previous assignments and/or agencies?
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During the job search process, am I able to begin working on the credentialing process even if I’m not actively being submitted?
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Do I get paid for my time spent on the credentialing process?
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Is it typical for your team to decline my documents that were previously accepted?
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Can I do my credentialing requirements while on vacation outside the U.S.?
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What are competency exams? How long do the exams take? Can I use exams previously taken through another agency?
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What happens if I fail my competency exams?
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Do Relias competency exams count as CEU credits?
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Travel & Housing

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What types of housing assistance do you offer?
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What is the difference between company-paid housing and housing stipend?
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What types of housing options are included in company-paid housing?
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Are fully-furnished accommodations included in company-paid housing?
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Do you provide pet-friendly options?
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What happens if I take a stipend, but my apartment isn’t ready in time?
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Can I take the company-paid housing option while waiting for my first stipend payment?
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What if I take per diem, but am having trouble finding a safe and affordable housing option?
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Still have a question?

If you cannot find an answer to your question in our FAQ, you can always contact us. We will answer you shortly!

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Phone Support

Toll Free:

(800) 428-5710

24-Hour Emergency Line:

(800) 613-3841

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Email Support

Healthcare professionals:

recruitment@thstravel.com

Healthcare facilities:

sales@thstravel.com